
RETAILER INSTRUCTIONS
In the event that a customer wishes to return a V.I.P Product please advise them as follows:
- Go to www.nettexequine.com/range/VIP and read the instructions on how to claim.
- Claims can be made via email only
- Ask them to return the remaining product along with a note of their full name and email address to:
- Marketing VIP Returns
Rumenco Ltd T/A Nettex,
Stretton House,
Derby Road,
Burton on Trent,
Staffordshire,
DE13 0DW - If a valid claim is submitted, then they will receive a direct credit to the RRP of the product plus the 2nd class standard postage rate for up to a 2kg parcel of £3.20.